Xendit experienced a minor incident on September 16, 2026 affecting Disbursement - Other Philippines banks and E-Wallets and Remittance Payouts, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Disbursement - Other Philippines banks and E-WalletsRemittance Payouts
Update timeline
- identified Sep 16, 2026, 08:50 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_RCBC: 1-50000
- identified Sep 16, 2026, 09:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_RCBC: 1-50000 PH_SEC: above 50001
- resolved Sep 16, 2026, 09:10 PM UTC
This incident has been resolved.