Xendit experienced a minor incident on September 14, 2026 affecting Disbursement - Other Philippines banks and E-Wallets and Remittance Payouts, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Disbursement - Other Philippines banks and E-WalletsRemittance Payouts
Update timeline
- identified Sep 14, 2026, 10:00 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: All amount
- identified Sep 14, 2026, 10:10 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_SEC: above 50001
- resolved Sep 14, 2026, 11:20 AM UTC
This incident has been resolved.