Xander incident

Retroactive - Advertisers are not searchable when creating deal line items in Curate and Monetize

Notice Resolved View vendor source →

Xander experienced a notice incident on May 16, 2025, lasting 5h 13m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2025, 04:15 PM UTC
Resolved
May 16, 2025, 09:29 PM UTC
Duration
5h 13m
Detected by Pingoru
May 16, 2025, 04:15 PM UTC

Update timeline

  1. monitoring May 16, 2025, 04:15 PM UTC

    We have patched the issue and are monitoring our systems closely.: Component(s): Partner/Deal pages Impact(s): deal line item create Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as the issue has been fully resolved.

  2. resolved May 16, 2025, 09:29 PM UTC

    The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.