Xander incident

Updates not reflected immediately for some objects

Notice Resolved View vendor source →

Xander experienced a notice incident on May 20, 2025, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 03:43 AM UTC
Resolved
May 20, 2025, 04:57 AM UTC
Duration
1h 13m
Detected by Pingoru
May 20, 2025, 03:43 AM UTC

Update timeline

  1. monitoring May 20, 2025, 03:43 AM UTC

    We have patched the issue and are monitoring our systems closely.: Component(s): API, Impbus API, Creative preview Impact(s): Unable to preview creatives Updates not immediately reflected for some objects Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as the issue has been fully resolved.

  2. resolved May 20, 2025, 04:57 AM UTC

    The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.