Xander experienced a notice incident on May 20, 2025, lasting 16h 45m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 20, 2025, 10:34 PM UTC
We are currently investigating the following issue: Component(s): Bidding, Ad Serving, Impbus API Impact(s): Some clients targeting supply in impacted region may see drop in delivery. Some clients in impacted region may see increase in blanks/defaults. Not Impacted: UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
- monitoring May 21, 2025, 12:15 AM UTC
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
- resolved May 21, 2025, 03:20 PM UTC
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.