Xander incident

Google-Related Outage Impacting NYM Services

Notice Resolved View vendor source →

Xander experienced a notice incident on June 23, 2025, lasting 19h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 08:21 PM UTC
Resolved
Jun 24, 2025, 03:24 PM UTC
Duration
19h 3m
Detected by Pingoru
Jun 23, 2025, 08:21 PM UTC

Update timeline

  1. investigating Jun 23, 2025, 08:21 PM UTC

    We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): Some calls to ib.adnxs.com failing Decrease in requests sent to Bidder customers Drop in delivery on external supply Not Impacted: UI API Geolocation(s): North America - East Coast (NYM2) Status: We will provide an update as soon as more information is available. Thank you for your patience.

  2. monitoring Jun 23, 2025, 11:58 PM UTC

    We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

  3. resolved Jun 24, 2025, 03:24 PM UTC

    The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.