Xander incident

LLD cloud export for auction_kv_labels has exceeded 6-hour SLA starting with 10:00UTC

Notice Resolved View vendor source →

Xander experienced a notice incident on July 1, 2025, lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 05:21 PM UTC
Resolved
Jul 01, 2025, 08:47 PM UTC
Duration
3h 26m
Detected by Pingoru
Jul 01, 2025, 05:21 PM UTC

Update timeline

  1. investigating Jul 01, 2025, 05:21 PM UTC

    We are currently investigating the following issue:: Component(s): Log Level Data Impact(s): Data is not available beyond hour 9, there is no incomplete data. Data for this feed is delayed. Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

  2. identified Jul 01, 2025, 07:26 PM UTC

    We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

  3. monitoring Jul 01, 2025, 07:26 PM UTC

    We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

  4. resolved Jul 01, 2025, 08:47 PM UTC

    The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.