Xander incident

Unexpected Line Item Delivery (Not in Inventory List)

Notice Resolved View vendor source →

Xander experienced a notice incident on July 29, 2025, lasting 9d 21h. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2025, 01:05 AM UTC
Resolved
Aug 07, 2025, 10:32 PM UTC
Duration
9d 21h
Detected by Pingoru
Jul 29, 2025, 01:05 AM UTC

Update timeline

  1. investigating Jul 29, 2025, 01:05 AM UTC

    We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): We are observing deliveries of certain line items that may not be reflected in the current inventory list. Not Impacted: UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

  2. identified Jul 30, 2025, 01:08 AM UTC

    We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

  3. monitoring Aug 03, 2025, 06:39 PM UTC

    We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

  4. resolved Aug 07, 2025, 10:32 PM UTC

    The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.