Worldline incident
Ongoing: Delayed settlements for some acquirers
Worldline experienced a minor incident on June 9, 2026 affecting Banque Postale and Banque Populaire, Caisse d'Epargne, BRED and 1 more component, lasting 4h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 09, 2026, 09:16 AM UTC
Our systems have detected that some transactions starting from 09/06/2026, 09:15 CEST have not been settled correctly. Due to this, the funds associated with the transactions concerned will be credited to your account later than usual. A dedicated team has been deployed to investigate the situation as a matter of urgency. We will update you as soon as more information becomes available. We regret any potential inconvenience and appreciate your understanding and patience.
- identified Jun 09, 2026, 09:56 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 09, 2026, 01:41 PM UTC
Our systems have detected that the transaction settlement files dated from 08/06/2026 23:59 CEST - 09/06/2026 12:07 CEST have been rejected. We confirm that the settlement has been successfully resubmitted to the acquirer on 09/06/2026. The proceeds of the transactions involved will be credited to your account 1 day later than usual. We also confirm that the issue has an external responsibility (independent of Worldline).