Worldline experienced a minor incident on June 1, 2026 affecting Back Office Ogone and AIRPLUS and 1 more component, lasting 19h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Back Office OgoneAIRPLUSAIBDirect Server to server APIWorldline Fraud expert serviceAliPayANZ BankDirect Client APISMB Merchant PortalAmerican Express
Update timeline
- identified Jun 01, 2026, 11:20 AM UTC
We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform. A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.