Workspot Outage History
Workspot is up right nowWorkspot had 9 outages in the last 2 years totaling 1277h 2m of downtime — averaging 0.4 incidents per month.
There were 9 Workspot outages since September 10, 2025 totaling 1277h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.
Intermittent Restarts of Control Dynos
Timeline · 8 updates
- investigating May 05, 2026, 12:08 PM UTC
We are observing intermittent dynos restarts reported by our platform provider, Heroku. At this time, we have not observed any application downtime. This activity is not related to any security incident. Our engineering team is actively investigating the issue. We will continue to provide updates as we learn more.
- investigating May 05, 2026, 12:35 PM UTC
We have not observed any dyno restarts in the last 30 minutes. The engineering team is closely monitoring the environment and continues to investigate the underlying cause of the earlier dyno restarts. We will provide further updates as more information becomes available.
- investigating May 05, 2026, 01:06 PM UTC
We have not observed any dyno restarts since the incident was reported, nor any application downtime. The engineering team continues to monitor the environment closely and is investigating the underlying cause of the earlier dyno restarts. We will provide further updates as more information becomes available.
- investigating May 05, 2026, 01:37 PM UTC
No new issues have been observed. As a mitigation measure, the engineering team has implemented changes to improve platform stability. The team is closely monitoring the environment and continues to investigate the underlying cause of the earlier instability. The next update will be shared in one hour. We will provide further updates sooner if there are any changes.
- investigating May 05, 2026, 02:33 PM UTC
There are no new updates at this time. The platform remains stable, and the engineering team continues to monitor the environment. If there are no changes, the next update will be shared in the next 2 hours. We will provide further updates sooner if needed.
- investigating May 05, 2026, 04:33 PM UTC
No new update at this time. The platform remains stable, and the engineering team continues to actively monitor the environment. If there are no changes, the next update will be shared in the next two hours. We will provide an update sooner if there is any change in status.
- investigating May 05, 2026, 07:01 PM UTC
There are no new updates at this time. The platform remains stable, and the engineering team continues to monitor the environment. If there are no changes, the next update will be shared in the next 2 hours. We will provide further updates sooner if needed.
- resolved May 06, 2026, 04:32 AM UTC
Workspot investigated the restart of the Control Dynos reported by our platform provider. The system is stable and we are closing the incident on status, but continuing to actively monitor and investigate the root cause. We will share the RCA and updates as soon as they become available. Thank you.
VM Connectivity Issues – Azure East US
Timeline · 9 updates
Workspot Control Reported Five Minutes Downtime
Timeline · 2 updates
- investigating Mar 20, 2026, 06:09 PM UTC
Pingdom reported production was down for Five minutes(4:08 PM UTC - 4:13 PM UTC). There was a 5 minute intermittent service outage by a subservice provider resetting their system. The service automatically recovered. We will share the RCA once we receive from the subservice provider.
- resolved Mar 24, 2026, 05:17 AM UTC
The system has been stable and functioning normally for the past 48 hours. Our internal investigation found no application-level anomalies. We are closing this incident while the root cause analysis (RCA) from our infrastructure provider is still ongoing. We will share updates as soon as they become available. Thank you for your patience.
Workspot Control Experiencing Intermittent Availability
Timeline · 18 updates
Workspot Control Login Instability
Timeline · 3 updates
- investigating Nov 14, 2025, 03:57 PM UTC
We are currently experiencing intermittent issues with Workspot Control logins and non-persistent VM logins. Our team is actively investigating the issue and has escalated the matter by raising a priority ticket with the platform vendor. We are working closely with them to resolve this as quickly as possible. Further updates will be shared as soon as more information becomes available.
- monitoring Nov 14, 2025, 05:20 PM UTC
Update: We are seeing improvement in both Workspot Control logins and non-persistent VM logins. At this time, we are closely monitoring the situation to ensure stability. Our investigation is ongoing, and we will share additional details as they become available.
- resolved Nov 14, 2025, 06:30 PM UTC
This issue has been resolved, and customers can now log in to Workspot Control and access non-persistent VMs without any issues. The platform is stable, and normal operations have resumed. We will continue to monitor the environment to ensure stability. We will share a post-incident summary once our investigation ends and relevant details are available.