Workspot experienced a notice incident on March 16, 2020 affecting Workspot Control, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Mar 16, 2020, 08:20 PM UTC
Our Engineering team has detected that routing has now been stabilized. We're currently monitoring the situation and digging deeper into the root cause of this disruption. We will continue to leave this notice up until we're certain the routing is stable.
- monitoring Mar 17, 2020, 03:31 PM UTC
There was a momentary outage detected at 15:02 PM UTC. We are continuing to monitor the stability of the network routing from our platform network provider. This notice will be updated as gain new information.
- monitoring Mar 17, 2020, 04:10 PM UTC
An update for the outage detected at 15:02 PM UTC. This was due to a critical security upgrade to the DB and impacting users and admins logging in during those two minutes. We are continuing to monitor the stability of the network routing from our platform network provider. This notice will be updated as gain new information.
- monitoring Mar 17, 2020, 09:24 PM UTC
The team has been monitoring the stability of the network routing for 24 hours. We feel confident that this issue is resolved.
- resolved Mar 17, 2020, 09:24 PM UTC
This incident has been resolved.