Workspot incident

User may see "Generic Activation Error".

Notice Resolved View vendor source →

Workspot experienced a notice incident on September 18, 2020 affecting Workspot Control, lasting 8h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2020, 08:23 PM UTC
Resolved
Sep 19, 2020, 04:29 AM UTC
Duration
8h 6m
Detected by Pingoru
Sep 18, 2020, 08:23 PM UTC

Affected components

Workspot Control

Update timeline

  1. investigating Sep 18, 2020, 08:23 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 18, 2020, 09:25 PM UTC

    This issues affects customers using AAD authentication with Workspot. Workspot has confirmed with Microsoft that all AAD authentication may be inconsistent. This includes: AAD onboarding, AAD client, AAD HTML5 and AAD Control authentication. We will be update as Microsoft provides us updates.

  3. resolved Sep 19, 2020, 04:29 AM UTC

    This issue is resolved.