Workspot experienced a notice incident on November 12, 2020 affecting Workspot Control, lasting 2h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Workspot Control
Update timeline
- investigating Nov 12, 2020, 10:46 PM UTC
Workspot has detected an incident. We are currently investigating and working to get the service up as soon as possible. Some End Users may not be able to log into their desktops.
- monitoring Nov 13, 2020, 01:33 AM UTC
The incident has been identified and mitigated. Users will be able to login to their desktops as replication occurs. We expect approximately 30 minutes for full global replication.
- resolved Nov 13, 2020, 01:35 AM UTC
This incident has been resolved (0104 UTC). The DNS records have been restored. Users will be able to log in over the next 5 mins as DNS is updated globally.