Workspot experienced a notice incident on January 27, 2021, lasting 2h 46m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 27, 2021, 11:23 PM UTC
We are experiencing issues with our 3rd party support ticketing provider Zendesk. You may receive a "page doesn't exist" error when trying to use the support link from within Control. All Workspot services are up and fully functional at this time, this issue only affects using the ticketing system to open a ticket with Workspot. If you need support during this time, please reach out to your CSPM or CSE.
- investigating Jan 28, 2021, 12:27 AM UTC
We are continuing to investigate this issue.
- resolved Jan 28, 2021, 02:10 AM UTC
This incident has been resolved. Tickets may be opened via Control again.