Workspot experienced a notice incident on March 11, 2021 affecting Workspot Control, lasting 5h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Workspot Control
Update timeline
- investigating Mar 11, 2021, 01:02 AM UTC
We are experiencing DNS issues at our 3rd party DNS service provider intermittently. Admins may not be able to login to Control and users may not be able to launch non-persistent Desktops or RD Pool Apps. We are working with our service provider. Next update will be at 1:00 AM UTC
- monitoring Mar 11, 2021, 01:19 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 11, 2021, 01:27 AM UTC
Our DNS service provider confirmed the issue is resolved and we have not noticed any issues since 00:40 UTC. We continue to monitor.
- resolved Mar 11, 2021, 06:13 AM UTC
This incident has been resolved.