Workspot incident

Azure Connectivity Issue in North American Regions

Notice Resolved View vendor source →

Workspot experienced a notice incident on August 2, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2021, 11:06 PM UTC
Resolved
Aug 02, 2021, 11:06 PM UTC
Duration
Detected by Pingoru
Aug 02, 2021, 11:06 PM UTC

Update timeline

  1. resolved Aug 02, 2021, 11:06 PM UTC

    Between 1345 UTC - 1405 UTC and 1615 UTC – 1635 UTC on August 2nd, customers who were attempting to connect to Azure services may have experienced latency, timeouts, and or connectivity. This may have impacted customers in East US, East US2, West Central US, Central US, Canada East, Canada Central, North Central US, WEST US, WEST US2, and Brazil South. Azure has reported a network configuration change caused connection traffic to flow into a single edge location, due to traffic moving into the single edge location requests to connect to Azure services underwent latency and timeouts. Azure has reported that they have reverted the network configuration change which established successful connections to Azure services. The issue is mitigated and no longer impacting customers.