Workspot incident

Possible Issue Connecting to VMs in Azure West US 2 region Started 17:37 UTC

Notice Resolved View vendor source →

Workspot experienced a notice incident on July 26, 2022 affecting Workspot Control, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2022, 05:50 PM UTC
Resolved
Jul 26, 2022, 07:55 PM UTC
Duration
2h 5m
Detected by Pingoru
Jul 26, 2022, 05:50 PM UTC

Affected components

Workspot Control

Update timeline

  1. investigating Jul 26, 2022, 05:50 PM UTC

    Azure has notified Workspot that customers in the West US 2 region may experience connection failures or have their VMs unexpectedly reboot. Issue was reported at 17:37 UTC. Azure is aware of the issue and are actively investigating the issue. Workspot will continue to update our status page with updates as we received them. Thank you.

  2. resolved Jul 26, 2022, 07:55 PM UTC

    Azure has informed Workspot that the issue is resolved. If you continue to experience any connectivity issues or find your VMs rebooting unexpectedly in West US 2 Azure region, please open a ticket with Workspot Support. This issue stands as resolved and is being closed. Thank you.