Workspot Outage History

We are observing intermittent dynos restarts reported by our platform provider, Heroku. At this time, we have not observed any application downtime. This activity is not related to any security incident. Our engineering team is actively investigating the issue. We will continue to provide updates as we learn more.

We have not observed any dyno restarts in the last 30 minutes. The engineering team is closely monitoring the environment and continues to investigate the underlying cause of the earlier dyno restarts. We will provide further updates as more information becomes available.

We have not observed any dyno restarts since the incident was reported, nor any application downtime. The engineering team continues to monitor the environment closely and is investigating the underlying cause of the earlier dyno restarts. We will provide further updates as more information becomes available.

No new issues have been observed. As a mitigation measure, the engineering team has implemented changes to improve platform stability. The team is closely monitoring the environment and continues to investigate the underlying cause of the earlier instability. The next update will be shared in one hour. We will provide further updates sooner if there are any changes.

There are no new updates at this time. The platform remains stable, and the engineering team continues to monitor the environment. If there are no changes, the next update will be shared in the next 2 hours. We will provide further updates sooner if needed.

No new update at this time. The platform remains stable, and the engineering team continues to actively monitor the environment. If there are no changes, the next update will be shared in the next two hours. We will provide an update sooner if there is any change in status.

There are no new updates at this time. The platform remains stable, and the engineering team continues to monitor the environment. If there are no changes, the next update will be shared in the next 2 hours. We will provide further updates sooner if needed.

Pingdom reported production was down for Five minutes(4:08 PM UTC - 4:13 PM UTC). There was a 5 minute intermittent service outage by a subservice provider resetting their system. The service automatically recovered. We will share the RCA once we receive from the subservice provider.

We are currently experiencing intermittent issues with Workspot Control logins and non-persistent VM logins. Our team is actively investigating the issue and has escalated the matter by raising a priority ticket with the platform vendor. We are working closely with them to resolve this as quickly as possible. Further updates will be shared as soon as more information becomes available.