WorkOS incident

Email Delivery Delayed

Major Resolved View vendor source →

WorkOS experienced a major incident on July 24, 2025 affecting Dashboard and Admin Portal and 1 more component, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2025, 10:11 PM UTC
Resolved
Jul 24, 2025, 11:38 PM UTC
Duration
1h 26m
Detected by Pingoru
Jul 24, 2025, 10:11 PM UTC

Affected components

DashboardAdmin PortalAuthKit

Update timeline

  1. investigating Jul 24, 2025, 10:11 PM UTC

    We've received reports that email delivery from our platform is delayed. Our team is currently investigating.

  2. identified Jul 24, 2025, 11:25 PM UTC

    Our team has identified the issue and is implementing a fix.

  3. monitoring Jul 24, 2025, 11:35 PM UTC

    Our team has implemented a fix and we are seeing email delivery recovery. We'll continue to monitor for issues.

  4. resolved Jul 24, 2025, 11:38 PM UTC

    This issue is resolved.