WorkOS incident

Email delivery delays

Major Resolved View vendor source →

WorkOS experienced a major incident on June 4, 2026 affecting AuthKit, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 11:22 PM UTC
Resolved
Jun 05, 2026, 12:49 AM UTC
Duration
1h 26m
Detected by Pingoru
Jun 04, 2026, 11:22 PM UTC

Affected components

AuthKit

Update timeline

  1. identified Jun 04, 2026, 11:22 PM UTC

    Email delivery for customers without custom domains is delayed due due an issue with our upstream service provider.

  2. identified Jun 05, 2026, 12:08 AM UTC

    Our email provider is continuing to work through the backlog and has scaled up to speed up the process.

  3. monitoring Jun 05, 2026, 12:34 AM UTC

    Email delivery has recovered. We're continuing to monitor.

  4. resolved Jun 05, 2026, 12:49 AM UTC

    The backlog of messages have been sent and system performance has returned to its expected state. Sending delays occurred between 2:50pm – 5:18pm PT.