WorkOS incident

Audit Logs Ingestion Issues

Major Resolved View vendor source →

WorkOS experienced a major incident on December 9, 2024 affecting Audit Logs, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2024, 08:01 PM UTC
Resolved
Dec 09, 2024, 11:24 PM UTC
Duration
3h 23m
Detected by Pingoru
Dec 09, 2024, 08:01 PM UTC

Affected components

Audit Logs

Update timeline

  1. investigating Dec 09, 2024, 08:01 PM UTC

    We're currently investigating an issue with ingestion in our Audit Logs API.

  2. identified Dec 09, 2024, 08:18 PM UTC

    Our team has identified the issue and has rolled out a fix. Audit Log ingestion is returning to normal.

  3. identified Dec 09, 2024, 09:14 PM UTC

    We are continuing to monitor Audit Log ingestion.

  4. monitoring Dec 09, 2024, 09:18 PM UTC

    Ingestion of audit log events has returned to normal. Our team is continuing to monitor processing.

  5. resolved Dec 09, 2024, 11:24 PM UTC

    Audit log functionality has been restored