WorkOS incident

Emails being delivered with empty copy

WorkOS is currently experiencing a major incident affecting AuthKit, which began 1h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 07:14 PM UTC
Resolved
Ongoing
Duration
● 1h 2m
Detected by Pingoru
May 12, 2026, 07:14 PM UTC

Affected components

AuthKit

Update timeline

  1. investigating May 12, 2026, 07:14 PM UTC

    We are investigating reports of some AuthKit emails, such as invitations, being delivered with empty copy.

  2. investigating May 12, 2026, 07:37 PM UTC

    We are investigating reports of AuthKit emails rendering with no copy in some email clients.

  3. identified May 12, 2026, 07:43 PM UTC

    We've identified the issue and are applying a fix.