WorkOS incident

Custom domain creation errors

Notice Resolved View vendor source →

WorkOS experienced a notice incident on December 29, 2024, lasting 15h 51m. The incident has been resolved; the full update timeline is below.

Started
Dec 29, 2024, 07:56 PM UTC
Resolved
Dec 30, 2024, 11:48 AM UTC
Duration
15h 51m
Detected by Pingoru
Dec 29, 2024, 07:56 PM UTC

Update timeline

  1. investigating Dec 29, 2024, 07:56 PM UTC

    We are investigating errors when creating custom domains.

  2. identified Dec 29, 2024, 08:32 PM UTC

    We've identified the issue and working with our upstream provider on the fix.

  3. monitoring Dec 30, 2024, 06:57 AM UTC

    The issue has been addressed at our upstream provider and we are monitoring.

  4. resolved Dec 30, 2024, 11:48 AM UTC

    This incident has been resolved.