WorkOS incident

Issue with Magic Auth emails with new user invitations

Minor Resolved View vendor source →

WorkOS experienced a minor incident on January 21, 2025 affecting AuthKit, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2025, 08:31 PM UTC
Resolved
Jan 21, 2025, 11:01 PM UTC
Duration
2h 29m
Detected by Pingoru
Jan 21, 2025, 08:31 PM UTC

Affected components

AuthKit

Update timeline

  1. investigating Jan 21, 2025, 08:31 PM UTC

    We are currently investigating the issue. Magic Auth for sign-in and sign-up flows is not impacted.

  2. identified Jan 21, 2025, 09:02 PM UTC

    The issue has been identified and we are currently implementing a fix.

  3. resolved Jan 22, 2025, 04:53 PM UTC

    This incident has been resolved.