WorkOS incident

Elevated Error Rates

Critical Resolved View vendor source →

WorkOS experienced a critical incident on January 23, 2025 affecting Dashboard and Admin Portal and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2025, 01:26 AM UTC
Resolved
Jan 23, 2025, 02:25 AM UTC
Duration
59m
Detected by Pingoru
Jan 23, 2025, 01:26 AM UTC

Affected components

DashboardAdmin PortalAuthKit

Update timeline

  1. investigating Jan 23, 2025, 01:26 AM UTC

    We are seeing elevated error rates and request timeouts across our services. We will share an update as soon as possible.

  2. identified Jan 23, 2025, 01:57 AM UTC

    Our team has identified the issue and implemented a fix. Services are returning to normal.

  3. resolved Jan 23, 2025, 02:25 AM UTC

    This incident has been resolved.