WorkOS experienced a major incident on March 3, 2025 affecting Dashboard and SSO and 1 more component, lasting 9h 1m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardSSOAudit LogsAuthKit
Update timeline
- investigating Mar 03, 2025, 05:07 PM UTC
We're investigating reports of increased errors and timeouts.
- identified Mar 03, 2025, 05:33 PM UTC
We have identified an issue that is causing failures with AuthKit, SSO, Audit Logs, and the WorkOS Dashboard. We are working to mitigate the issue as quickly as possible. We will provide another update within 15 minutes.
- monitoring Mar 03, 2025, 05:43 PM UTC
All services have recovered. We are continuing to monitor closely to ensure full resolution of the issue.
- resolved Mar 04, 2025, 02:08 AM UTC
We have continued to monitor throughout the day and have not seen any further issues.