WorkOS incident

Elevated errors authenticating with AuthKit

Major Resolved View vendor source →

WorkOS experienced a major incident on April 17, 2025 affecting AuthKit, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 10:07 PM UTC
Resolved
Apr 17, 2025, 10:50 PM UTC
Duration
42m
Detected by Pingoru
Apr 17, 2025, 10:07 PM UTC

Affected components

AuthKit

Update timeline

  1. investigating Apr 17, 2025, 10:07 PM UTC

    We are investigating elevated errors during authentication with AuthKit. Users may be unable to login.

  2. monitoring Apr 17, 2025, 10:17 PM UTC

    We've fixed the underlying issue and are monitoring.

  3. resolved Apr 17, 2025, 10:50 PM UTC

    On 2025-04-17, from 21:30 UTC to 22:13 UTC, some users may have experienced issues authenticating with SSO or OAuth providers. This issue has been resolved.