WorkOS incident

Increased error rates authenticating with AuthKit

Major Resolved View vendor source →

WorkOS experienced a major incident on May 1, 2025 affecting Dashboard and AuthKit, lasting 1d 10h. The incident has been resolved; the full update timeline is below.

Started
May 01, 2025, 01:41 PM UTC
Resolved
May 03, 2025, 12:17 AM UTC
Duration
1d 10h
Detected by Pingoru
May 01, 2025, 01:41 PM UTC

Affected components

DashboardAuthKit

Update timeline

  1. investigating May 01, 2025, 01:41 PM UTC

    We are investigating intermittent errors authenticating to the WorkOS Dashboard.

  2. investigating May 01, 2025, 02:06 PM UTC

    We are investigating intermittent errors authenticating with AuthKit. This also impacts authentication to WorkOS Dashboard.

  3. monitoring May 01, 2025, 03:13 PM UTC

    We have deployed a fix and are monitoring.

  4. resolved May 03, 2025, 12:17 AM UTC

    This incident has been resolved.