WorkOS incident

Audit logs failing to load on Admin Portal

Major Resolved View vendor source →

WorkOS experienced a major incident on May 13, 2025 affecting Admin Portal and Audit Logs, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2025, 02:50 PM UTC
Resolved
May 13, 2025, 05:15 PM UTC
Duration
2h 25m
Detected by Pingoru
May 13, 2025, 02:50 PM UTC

Affected components

Admin PortalAudit Logs

Update timeline

  1. investigating May 13, 2025, 02:50 PM UTC

    We are currently investigating an issue with our Admin Portal that is affecting only the Audit Logs product. We will share more information as soon as it's available.

  2. monitoring May 13, 2025, 04:46 PM UTC

    A fix is deployed. Continuing to monitor.

  3. resolved May 13, 2025, 05:15 PM UTC

    This incident has been resolved.