WorkMotion had 2 outages in the last 2 years totaling 48m of downtime — averaging 0.1 incidents per month.
There were 2 WorkMotion outages since October 1, 2024 totaling 48m of downtime. Each is summarised below — incident details, duration, and resolution information.
We experienced a temporary service disruption affecting some platform functionalities due to an issue with task restarts during regular maintenance. Our teams quickly identified and resolved the issue to restore normal operations. We apologize for any inconvenience caused.
Global incident at Salesforce affecting WorkMotion HelpCenter platform, currently users are unable to log in or use the environment as expected.
Our instance on SF is up now & Helpcenter is accessible as well, however SF are still doing health checks in general & didn't confirm the permanent resolution yet. Currently we are monitoring the situation and provide you further update once the issue is fully resolved
Instances on Salesforce are up and WorkMotion HelpCenter is back to normal operations. Hence we are closing this Incident.