Wix incident
RESOLVED: Multiple Critical Issues with Wix Services
Wix experienced a critical incident on August 1, 2026 affecting Store Management and Management and Settings and 1 more component, lasting 3h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 01, 2026, 11:27 AM UTC
We are currently investigating this issue.
- investigating Aug 01, 2026, 11:30 AM UTC
We are continuing to investigate this issue.
- investigating Aug 01, 2026, 11:40 AM UTC
We are continuing to investigate this issue.
- investigating Aug 01, 2026, 11:43 AM UTC
We are continuing to investigate this issue.
- investigating Aug 01, 2026, 11:48 AM UTC
We are continuing to investigate this issue.
- identified Aug 01, 2026, 12:34 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 01, 2026, 12:47 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 01, 2026, 01:25 PM UTC
Our engineering team has identified the root cause of the issue and is actively executing multiple resolution paths to restore service as quickly as possible. Further updates to follow shortly.
- monitoring Aug 01, 2026, 02:05 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 01, 2026, 02:06 PM UTC
We are continuing to monitor for any further issues.
- monitoring Aug 01, 2026, 02:13 PM UTC
The underlying issue has been identified and fixed. Systems are currently recovering, though it may take a short time for all services to return to full capacity. We are continuing to monitor the situation closely.
- monitoring Aug 01, 2026, 02:33 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 01, 2026, 02:44 PM UTC
This incident has been resolved.