Wix experienced a minor incident on September 1, 2026 affecting Email Marketing and Automations and 1 more component, lasting 5h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 01, 2026, 09:10 AM UTC
We've identified that issues with SMS Deliverability are related to incident on Twilio side. Please refer to Twilio for additional information: https://status.twilio.com/
- monitoring Sep 01, 2026, 10:38 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 01, 2026, 11:07 AM UTC
We're seeing a decreased number of issues with SMS Deliverability that are related to incident on Twilio side. In case you still experience issues, please refer to Twilio for additional information: https://status.twilio.com/
- resolved Sep 01, 2026, 02:55 PM UTC
Issue with SMS Delivery Delays on Twilio side is resolved, and is no longer impacting Wix services. Please refer to Twilio Status Page for additional information: https://status.twilio.com/