Wix incident

RESOLVED: Some Users Are Experiencing Issues With Multiple Services

Major Resolved View vendor source →

Wix experienced a major incident on October 1, 2026 affecting Store Management and Wix Payments and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 05:17 AM UTC
Resolved
Oct 01, 2026, 05:42 AM UTC
Duration
25m
Detected by Pingoru
Oct 01, 2026, 05:17 AM UTC

Affected components

Store ManagementWix PaymentsWix EditorStorefrontThird-Party Payment ProvidersCheckoutShippingWix Studio

Update timeline

  1. investigating Oct 01, 2026, 05:17 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 01, 2026, 05:17 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 01, 2026, 05:23 AM UTC

    Monitoring telemetry shows normal performance across all services. We are continuing to observe system metrics closely.

  4. resolved Oct 01, 2026, 05:42 AM UTC

    This incident has been resolved.