Wise incident

Technical Issue Affecting Balances and Jars held as Interest or Stocks

Minor Resolved View vendor source →

Wise experienced a minor incident on July 7, 2025 affecting 💱 Account, lasting 3h 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 07:48 PM UTC
Resolved
Jul 07, 2025, 11:36 PM UTC
Duration
3h 47m
Detected by Pingoru
Jul 07, 2025, 07:48 PM UTC

Affected components

💱 Account

Update timeline

  1. identified Jul 07, 2025, 07:48 PM UTC

    We're experiencing a brief technical issue affecting invested balances and jars. This impacts customers globally who have performed transactions connected to an invested balance or jar within the last trading cycle. You may see incorrect amounts reflected in your balance or jar. Our team is actively working on implementing a fix for this issue.

  2. monitoring Jul 07, 2025, 11:04 PM UTC

    Our teams are continuing to work on implementing a fix for this issue.

  3. resolved Jul 07, 2025, 11:36 PM UTC

    This incident has been resolved.