Wise incident

Issue with sending money

Minor Resolved View vendor source →

Wise experienced a minor incident on July 31, 2025 affecting 📱 Mobile App and 📰 Website and 1 more component, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2025, 02:12 PM UTC
Resolved
Jul 31, 2025, 03:06 PM UTC
Duration
54m
Detected by Pingoru
Jul 31, 2025, 02:12 PM UTC

Affected components

📱 Mobile App📰 Website💱 Account💸 Payments💳 Debit Card🔗 API

Update timeline

  1. investigating Jul 31, 2025, 02:12 PM UTC

    We are currently investigating the issue and taking actions to bring the system back up. We anticipate the system to recover in 30 minutes to 1 hour. This impacts Wise Platform partners too.

  2. identified Jul 31, 2025, 02:37 PM UTC

    You should now be able send money as normal however customers may experience some delays to payments. We are working on restoring our usual speeds.

  3. resolved Jul 31, 2025, 03:06 PM UTC

    This incident has been resolved.