Wise incident

Global Transfer and Balance Impact

Minor Resolved View vendor source →

Wise experienced a minor incident on August 1, 2025 affecting 💱 Account and 💸 Payments, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2025, 03:55 PM UTC
Resolved
Aug 01, 2025, 05:13 PM UTC
Duration
1h 17m
Detected by Pingoru
Aug 01, 2025, 03:55 PM UTC

Affected components

💱 Account💸 Payments

Update timeline

  1. investigating Aug 01, 2025, 03:55 PM UTC

    We’re experiencing an issue affecting the sending of transfers and balance functionality globally. The teams are working to resolve it and will update the status accordingly.

  2. identified Aug 01, 2025, 04:34 PM UTC

    The issue has been identified. Balance functionality has now been restored; however, transfers are still delayed. Teams are working to resolve the transfers delays.

  3. resolved Aug 01, 2025, 05:13 PM UTC

    This incident has now been resolved.