Wise experienced a minor incident on September 3, 2025 affecting 📱 Mobile App and 📰 Website and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
📱 Mobile App📰 Website💱 Account💸 Payments💳 Debit Card🔗 API
Update timeline
- investigating Sep 03, 2025, 11:06 AM UTC
We’re experiencing an issue affecting the sending of transfers and balance functionality globally. The teams are working to resolve it and will update the status accordingly.
- identified Sep 03, 2025, 11:10 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 03, 2025, 11:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 03, 2025, 11:30 AM UTC
This incident has been resolved.