Wise experienced a major incident on September 26, 2025 affecting 📱 Mobile App and 📰 Website and 1 more component, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 26, 2025, 03:44 PM UTC
We are aware of an incident that is causing delayed transfers and intermittent issues with payins and accessing the Wise account homepage. This issue is impacting all customers including Wise Platform. We are investigating this incident and working to fix it as soon as possible.
- identified Sep 26, 2025, 03:45 PM UTC
We are aware of an incident that is causing delayed transfers and intermittent issues with payins and accessing the Wise account homepage. This issue is impacting all customers including Wise Platform. We are investigating this incident and working to fix it as soon as possible.
- monitoring Sep 26, 2025, 04:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 26, 2025, 05:32 PM UTC
This incident has been resolved.