WiscNet incident
[2279995] River Ridge School District - Down
WiscNet experienced a critical incident on August 21, 2026 affecting River Ridge School District, lasting 9h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 21, 2026, 06:01 AM UTC
Hello, At 12:50 AM CST we noticed alarms indicating r-riverridgesd is down. At this time our provider has opened a ticket and is investigating at this time. We will provide further information as we receive it from our provider.
- resolved Aug 21, 2026, 03:51 PM UTC
Hello, The WiscNet NOC observed alarms clear and services restore for the River Ridge School District.
- postmortem Aug 21, 2026, 03:52 PM UTC
Date & Time of Incident: 8/21 12:50 AM Central Duration: 25 Minutes Technician\(s\): Marcus Review Date: 8/21 Root Cause: Brief network event Brief Summary: We lost access to our device onsite for the River Ridge School District between 12:50 AM - 1:10 AM Central on 8/21. Our device logs indicate a brief network event occurred during the time of the outage.