WiscNet incident
[2268372] Portage Community School District - Down
WiscNet experienced a critical incident on July 28, 2026 affecting Portage Community School District, lasting 11d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 28, 2026, 06:06 PM UTC
Hello, We are still seeing service as down after the storms from yesterday. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1365. If you have any additional questions, please contact WiscNet NOC.
- identified Jul 29, 2026, 03:15 PM UTC
Hello, The off-net carrier has advised that the local splicing team has the cabling in the trailer and is actively preparing for restoration work. The splicing team will continue preparation and proceed with restoration efforts as work progresses. Additional updates will be shared as they become available.
- resolved Aug 08, 2026, 08:12 PM UTC
Hello, We observe restored yesterday, 8/7, at 2:35 AM. Feel free to reach out to the WiscNet NOC if further assistance is needed.
- postmortem Aug 08, 2026, 08:12 PM UTC
Cause of Outage: Fiber Damage caused by severe weather