WiscNet incident

[2266456] Phelps Area School District 1318 - 400587 - Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on July 24, 2026 affecting Phelps School District, lasting 4d 21h. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 07:41 PM UTC
Resolved
Jul 29, 2026, 04:56 PM UTC
Duration
4d 21h
Detected by Pingoru
Jul 24, 2026, 07:41 PM UTC

Affected components

Phelps School District

Update timeline

  1. investigating Jul 24, 2026, 07:41 PM UTC

    The WiscNet NOC has lost access to our device for **Phelps Area School District** at **10:14am CT 7/24**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1318**. If you have any additional questions, please contact WiscNet NOC.

  2. resolved Jul 29, 2026, 04:56 PM UTC

    Hello, We are seeing service restored on 7/26/2026 at 12:21 PM. Device logs show there was an issue on the local provider's network.

  3. postmortem Jul 29, 2026, 04:58 PM UTC

    Date & Time of Incident: 7/24 at 10:14am Duration: 50 hours and 7 minutes Technician\(s\): Johnathon/Connor Review Date: 7/29/26 Brief Summary: Device logs show there was an issue on the local provider's network. Root Cause: LMP network event