WiscNet incident
#2266418 - Three Lakes School District - router unreachable
WiscNet experienced a critical incident on July 24, 2026 affecting Three Lakes School District, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 24, 2026, 02:20 PM UTC
Hello, The WiscNet NOC has lost access to our device for Three Lakes School District at 7/24 8:47 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1647 If you have any additional questions, please contact WiscNet NOC.
- resolved Jul 24, 2026, 03:01 PM UTC
Hello, The Wiscnet NOC observed alarms cleared and services restored at 9:25 AM Central.
- postmortem Jul 24, 2026, 03:03 PM UTC
Date & Time of Incident: 7/24 8:47 AM Central Duration: 38 Minutes Technician\(s\): Marcus Review Date: 7/24 Root Cause: Power supply issues Brief Summary: We lost access to the onsite router at 8:47 AM Central, and observed bouncing Power Supply Failure Alarms from 8:47 AM Central to 9:23 AM Central. These alarms cleared at 9:25 AM Central restoring the service.