WiscNet incident

[2266360] Antigo Unified School District Site Down

Critical Resolved View vendor source →

WiscNet experienced a critical incident on July 24, 2026, lasting 5h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 12:23 PM UTC
Resolved
Jul 24, 2026, 05:41 PM UTC
Duration
5h 18m
Detected by Pingoru
Jul 24, 2026, 12:23 PM UTC

Update timeline

  1. investigating Jul 24, 2026, 12:23 PM UTC

    Hello, Starting at 7:06 am we observed a loss of connection to our onsite equipment for your circuit. At this time we are requesting onsite power and equipment verification. Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To get a ticket opened please contact GLS at 1.866.558.1920 and use your site ID of 34. Please reach out with any questions. Thank you,

  2. resolved Jul 24, 2026, 05:41 PM UTC

    Hello, Our device restored at 2:42 AM 7/24, and the logs indicate a loss of traffic from the provider.

  3. postmortem Jul 24, 2026, 05:42 PM UTC

    Our device restored at 2:42 AM 7/24, and the logs indicate a loss of traffic from the provider.