WiscNet incident

[2258663] Rib Lake School District - Router Unreachable

Critical Resolved View vendor source →

WiscNet experienced a critical incident on July 10, 2026 affecting Rib Lake School District, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 01:01 PM UTC
Resolved
Jul 10, 2026, 01:25 PM UTC
Duration
24m
Detected by Pingoru
Jul 10, 2026, 01:01 PM UTC

Affected components

Rib Lake School District

Update timeline

  1. identified Jul 10, 2026, 01:01 PM UTC

    Hello, The WiscNet NOC has lost access to our device for Rib Lake School District at 7/10/26 6:37am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1427. If you have any additional questions, please contact WiscNet NOC.

  2. resolved Jul 10, 2026, 01:25 PM UTC

    Hello, The Wiscnet NOC observed all alarms clear at 8:01am, and we have regained access to the site router.

  3. postmortem Jul 10, 2026, 01:25 PM UTC

    Date & Time of Incident:` 7/10/26 6:37am ` Duration:` 84 minutes ` Technician\(s\):` Payton ` Review Date: 7/10/26 Brief Summary: Rib Lake School District Router became unreachable. Root Cause: Loss of Power