WiscNet incident
[2256361] Wisconsin Dells School District - Router Unreachable
WiscNet experienced a critical incident on July 7, 2026 affecting Wisconsin Dells School District, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Jul 07, 2026, 02:24 AM UTC
Hello, The WiscNet NOC has lost access to our device for Wisconsin Dells School District at 10:36am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact the WiscNet NOC. Hello, The WiscNet NOC has contacted the last mile provider, who has noted that this site is being impacted by a commercial power outage. Hello, Our Provider confirms that fiber damage is the cause of service interruption. Their fiber repair teams are in the field working to isolate the issue and determine the quickest plan to restore service. Based on historic fiber repair times in your area, they estimate service will be restored within 10 hours. Hello, The LMP has located fiber damage on 288ct underground fiber. Fiber crews are enroute with an ETA of 2:30:00 PM US/Central. The current ETR \(Expected Time to Resolution\) is 5:30:00 PM US/Central. Hello, Fiber Repair teams are currently working on repairing the damaged fiber. The estimated time for service to be restored has not changed.