WiscNet experienced a critical incident on July 3, 2026 affecting Paris J1 School District, lasting 3d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 03, 2026, 06:11 PM UTC
The WiscNet NOC has lost access to a connection on our device for Waunakee Community School District at 7/3/2026 12:54:12 PM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0751. If you have any additional questions, please contact WiscNet NOC.
- investigating Jul 03, 2026, 06:31 PM UTC
We are continuing to investigate this issue.
- investigating Jul 03, 2026, 06:31 PM UTC
The WiscNet NOC has lost access to a connection on our device for Waunakee Community School District at 7/3/2026 12:54:12 PM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0751. If you have any additional questions, please contact WiscNet NOC.
- investigating Jul 03, 2026, 07:06 PM UTC
We are continuing to investigate this issue.
- identified Jul 06, 2026, 01:18 PM UTC
The WiscNet NOC has lost access to a connection on our device for Paris J1 School District at 7/3/2026 12:53:30 PM. Please verify the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0751. If you have any additional questions, please contact WiscNet NOC.
- resolved Jul 06, 2026, 07:22 PM UTC
Hello, The site resolved at 9:53 AM Today, and our logs indicate the port facing GLS equipment restored. Kind regards,
- postmortem Jul 06, 2026, 07:22 PM UTC
The port facing GLS/Teach \(the provider\) went down and restored at