WiscNet incident

[2255077] Rhinelander School District - Handoff Traffic

Critical Resolved View vendor source →

WiscNet experienced a critical incident on July 1, 2026 affecting Rhinelander School District, lasting 19h 33m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 06:48 PM UTC
Resolved
Jul 02, 2026, 02:22 PM UTC
Duration
19h 33m
Detected by Pingoru
Jul 01, 2026, 06:48 PM UTC

Affected components

Rhinelander School District

Update timeline

  1. identified Jul 01, 2026, 06:48 PM UTC

    Hello, At 1:02pm, the Wiscnet NOC observed the handoff port for Rhinelander School District go down. We can reach the onsite router, but no light is being received. Please let us know if any known work is ongoing, and reach out if you have any questions.

  2. identified Jul 02, 2026, 02:21 PM UTC

    Hello, The WiscNet NOC has observed all alarms clear at 4:08pm on 7/1/26. Please reach out if you have any questions.

  3. resolved Jul 02, 2026, 02:22 PM UTC

    This incident has been resolved.

  4. postmortem Jul 02, 2026, 02:25 PM UTC

    Date & Time of Incident:` 7/1/26 1:07pm ` Duration:` 181 minutes ` Technician\(s\):` Payton F ` Review Date: 7/2/26 Brief Summary: WiscNet NOC observed low traffic alarms from the handoff port at Rhinelander SD.