WiscNet experienced a critical incident on July 1, 2026 affecting Dodgeland School District and Beloit School District and 1 more component, lasting 11h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 01, 2026, 02:17 AM UTC
Hello, We're currently experiencing an issue in Madison WI, that is affecting your service. We are investigating, more to come. Thank you,
- monitoring Jul 01, 2026, 02:30 AM UTC
WiscNet staff identified a line card issue on one of our Madison core routers. After a card restart, alarms from this event have cleared. We're monitoring this for stability, and we have a plan to swap the card if the issues return. Please contact [email protected] if you have any questions.
- resolved Jul 01, 2026, 01:30 PM UTC
This incident has been resolved.
- postmortem Jul 01, 2026, 01:31 PM UTC
**POST-MORTEM TEMPLATE** Date & Time of Incident: 6/30 8:38 PM Duration: 35 Technician\(s\): Ben Lawton, Dylan Trott, Fue Khang Review Date: 7/1 Brief Summary: Alarms came in for multiple sites at 8:38 PM and was found to be due to a failed card. The card was rebooted and the device came back up at 9:13 PM. Root Cause: Card failure.