WiscNet incident

Rib Lake School District - Router Unreachable

Critical Resolved View vendor source →

WiscNet experienced a critical incident on May 28, 2026 affecting Rib Lake School District, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 06:44 PM UTC
Resolved
May 28, 2026, 06:56 PM UTC
Duration
12m
Detected by Pingoru
May 28, 2026, 06:44 PM UTC

Affected components

Rib Lake School District

Update timeline

  1. investigating May 28, 2026, 06:44 PM UTC

    The WiscNet NOC has lost access to our device for Rib Lake School District at 1:28pm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1427. If you have any additional questions, please contact WiscNet NOC.

  2. resolved May 28, 2026, 06:56 PM UTC

    Hello, The WiscNet NOC has observed all alarms clear and we have regained access to our router onsite. Device uptime shows that the router observed a loss of power.

  3. postmortem May 28, 2026, 06:57 PM UTC

    Date & Time of Incident:`5/28/26 1:28pm ` Duration:` 24 minutes ` Technician\(s\):` Payton F ` Review Date: 5/28/26 Brief Summary: The router onsite became unreachable due to a loss of power. Root Cause: Loss of Power